What to Expect
It takes courage to face your addiction, and we’re proud of you for taking the first step. At BrightView, our experienced team of caring and trusted professionals will work together to give you the best possible tools and support to successfully reach your goals. You deserve the opportunity to regain control of your life.
Day 1 of Treatment
Your first day of personalized addiction treatment at BrightView will be your longest, but it will also be your most important. After registration and a health assessment, our staff will teach you about your medications and how to use them correctly.
Day 2 of Treatment
Your second day of treatment will last up to 5 hours beginning with another health assessment and a follow-up with the doctor. Then your case manager will help you schedule treatment and therapy sessions.
After completing your treatment, we will evaluate your progress and transition you to the next step. Whether your next step is another treatment program or aftercare, we will equip you with the tools and skills to continue your recovery.
What We Expect From You
We want to maintain a safe, welcoming and respectful place for you to overcome your addiction and these rules and expectations help us continue to do so.
BrightView by the Numbers
Every minute counts when treating someone with addiction. With our 24/7 patient access line, we ensure referring is an easy process for partners. Nearly 80% of referral partner and new patient calls are answered in 60 seconds or less.
It requires empathy and understanding. 100% of our Patient Access Specialists have been personally affected by addiction. Some are in long-term recovery, so they understand what patients are going through.
For patients in withdrawal, our average time to appropriate Medication Assisted Treatment (usually buprenorphine) and completion of the first counseling session is less than 4 hours from walking in the door.