Virtual Group Therapy for BrightView Patients

Participation in group therapy is a crucial part of healing from addiction.  Now, patients at BrightView can participate in groups with as little as a phone and internet connection!

Virtual groups via Zoom help provide a safe environment for BrightView patients to heal emotionally, connect to others who understand your background, express your ideas, reflect on your experiences, and engage in support.  Groups are an important part of recovery, and now they are more accessible than ever.

We understand that this change is exciting for some of our patients, and that it can also be challenging.

If you run into any difficulty, please reach out to Zoom support here or contact your group facilitator for problems that BrightView may be able to help with.

Each patient will complete a Virtual Group Preparation Session to make sure that there are no technological issues and that you are comfortable using Zoom ahead of your first session.

Once you enroll in a group, you’ll receive an email with the information to join.  If you don’t receive that email, please reach out to your group facilitator.

If you do not have email, please let your group counselor know so that we can have you join by audio-only.

A Few Tips for Success:

  • Please download the Zoom app before your first group session begins
  • Try to find a quiet place where you can easily hear—headphones might be a good idea
  • If you can, find a place where you can speak freely and where others in the group won’t be overheard by someone near you
  • Remember that Zoom involves video so please wear appropriate attire for group sessions
  • Please mute yourself on Zoom if you are not talking. This will reduce background noise for everyone and make it easier for all to hear
  • If Zoom is lagging or giving you a “connection error” message, try moving closer to your router or turning off other devices (other phones, smart TVs, computers, etc.)
  • Click here to download the virtual groups (Zoom) user guide

Frequently Asked Questions About Virtual Group Therapy:

How do I participate in virtual group therapy?

Participation is simple, and we did our best to make it easy.  Talk to your group facilitator to get started.  You can download Zoom and create an account.  For mobile devices, look in the Apple App Store of Google Play Store.

 

Can I participate even if I am a few minutes late?

Although we highly encourage all participants to join on time, we still want you to feel welcome in the virtual group even if you join a few minutes after group begins.  For insurance, parole, probation, or other reporting purposes, your arrival time will be documented.

 

How long do virtual groups last?

Groups will start at 60-minutes minimum but may extend up to three hours to meet everyone’s needs.  We want to make space for conversations and interactions, so we won’t abruptly end groups.

 

What if I can’t get Zoom to work on my device or I have trouble joining a group session?

For questions or problems related to Zoom itself, please contact Zoom support here: https://support.zoom.us.  For anything that BrightView can help with, we’re here to help you troubleshoot, but we may not be able to assist with technical problems specific to your device or Zoom.

 

Are specialty groups still offered (pregnancy, new moms, kaleidoscope, etc.)?

Yes, our specialty groups are still thriving, and we will provide them virtually as well.  Groups may be combined between centers (ex. New moms groups for BrightView Colerain and BrightView Batavia may be condensed to a single group therapy session) if attendance is not high enough for both groups to be separated.

 

Are in-person, on-site groups still being offered?

As long as the “shelter in place” and physical distancing recommendations are in effect, BrightView will not be holding on-site groups.  However, individual counseling, case management, peer support, and other services are still being provided at BrightView centers.

Statistics of Success:

Our patients are our biggest advocates.

After one month of treatment at BrightView, more than 9 out of 10 patients trust BrightView enough to recommend us to the people they care about most.

Join others in successful recovery

More than 90% of BrightView patients report in anonymous surveys that our medication-assisted treatment treatment programs are working for them.

We take your insurance.

If someone wants help for SUD, we will treat them at BrightView. We don’t turn anyone away and we take more insurances than any other SUD provider in the state, including Medicaid, Medicare, and commercial insurance plans.