A compassionate welcome
You're not alone
Starting recovery can feel overwhelming, but at BrightView you are never alone. Our providers prescribe medication to help manage withdrawal symptoms safely. Counselors work with you to spot triggers, build coping skills, and create healthy routines. Case managers connect you with community resources like jobs, housing, and legal support.
At BrightView, we believe in the healing power of community. We encourage all patients to participate in group therapy, as peer social connections help build a strong foundation for long-term success.
What to bring and how to prepare
Please bring these items with you for your first visit to BrightView:
Recovery takes courage and commitment, and walking through the door is your first step. Live the life you deserve with our local and comprehensive addiction treatment.
Your first day
BrightView's substance use disorder treatment is outpatient. For your first visit, you'll spend a few hours at the center meeting with providers to complete required forms and assessments. The length of your first appointment may vary based on your individual needs. Here's what to expect:
Registration and new patient forms
The first step is filling out the required paperwork. This includes treatment consent forms, fee agreements, and privacy policies. You'll also learn about our financial responsibility and treatment policies.
Clinical assessment and drug screening
Next, a licensed healthcare practitioner will check your vitals and collect a urine specimen. Drug screening doesn’t affect whether you receive care. It just helps our team identify your current condition so we can best help you begin the recovery process. You will not be denied service if you test positive. At BrightView, we treat you like a person, and we treat addiction like a disease.
Seeing a medical provider and medication dosing
Our medical provider will discuss your needs with you and answer questions about treatment or withdrawal symptoms. If appropriate, they will prescribe medication assisted treatment (MAT) options for smoother recovery. Medications are dispensed on-site. We’ll guide you on how to take them safely and answer any questions.
Meeting your care team
At your next appointment, you'll return to the center to follow up with your medical provider. You’ll begin a personalized treatment plan developed by a licensed counselor or therapist. We’ll help you schedule appointments and address any new questions or concerns.
During treatment
Your first day is an important milestone in your recovery journey, but it’s just the beginning.
Medication assisted treatment and counseling
BrightView prescribes medications such as methadone, naltrexone (Vivitrol), buprenorphine/naloxone (Suboxone), and acamprosate (Campral) to aid recovery.
We combine MAT with individual counseling and group therapy for a holistic addiction treatment approach. Medication lets you safely and effectively manage withdrawal symptoms. Counseling helps you learn new coping skills and connect with peers.
Your appointment schedule
BrightView offers online scheduling and 24/7 phone availability. We ensure patients receive the support they need when they need it. Most patients begin treatment within four hours of contacting us.
Social support services
Our social support team members help patients find a variety of resources, including:
- Transport to and from medical appointments
- Employment resources
- Healthcare services (primary care, dental, vision, etc.)
- Inpatient treatment referrals
- Assistance with the cost of treatment, legal support, and childcare
Group therapy and peer connections
Living with a SUD can feel isolating. Group sessions allow those in recovery to connect with others facing similar challenges. You’ll discuss common struggles, celebrate triumphs, and build community. Meetings also follow a set schedule, helping you to establish healthy recovery routines.
What's next?
Completing our outpatient treatment program isn’t the end of recovery. Ongoing addiction treatment helps reinforce positive habits and maintain lifestyle health.
Moving toward independence
As you move forward from treatment at BrightView, you’ll add new layers of support. Continued care gives you tools and resources to stay on track and handle life’s challenges. And remember, BrightView is always here with compassion and support whenever you need us.
Aftercare and ongoing resources
Moving toward independence doesn't mean being alone. BrightView's aftercare service involves group therapy and a connection to community resources for recovery. We design your aftercare plan around your unique needs and goals.
Your rights and responsibilities at a glance
We ask all patients in our outpatient program to treat one another with respect. Other responsibilities include only using medications prescribed by your provider, not sharing or selling medications, coming to appointments on time, and keeping payments up to date.
Your patient rights at a glance
You have the right to accept or refuse any service we offer you. You are entitled to freedom from unnecessary or excessive medication, physical restraint, and seclusion. You also have a right to patient confidentiality, including your medical records being kept private. We commit to upholding these rights, and to treating you with dignity and respect at all times.
Have more questions?
At BrightView, we work with every patient to assist with their specific needs. Here are quick answers to our patients’ most pressing questions:
No. You don’t have to do this alone. At BrightView, we’ll support you with medicine and one-on-one counseling. You’ll also find strength in group sessions and connections in your community. These supports work together to help you build a healthy and lasting recovery.
Our approach always puts the person first. We know that conditions like SUD are diseases. Our team supports you to heal and take back your life.
BrightView accepts most insurance, including Medicare and Medicaid. We can also help you apply for state assistance. We additionally offer payment plans to make local comprehensive SUD treatment more accessible.
Many patients start treatment within four hours of contacting us. Walk-ins are welcome on weekdays, and we’re available by phone 24/7 at 888.501.9865.
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